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Q. How can I pay for my order? |
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Online credit card transaction
- Visa, Bankcard, Mastercard & American Express are accepted by OzeVillage making this the most convenient method of payment.
- If you are a member or decide to become an OzeVillage member, there is an option to save your payment details, meaning you'll never be required to re-enter these details in subsequent purchases. You will, however, need to re-enter your credit card number as we never retain this on our systems.
- And have no fears - we have created a system that will ensure that this is a safe and secure transaction. Click on "read more" below for more information on our Security Policy.
Use of a gift voucher
If you have received a gift voucher, it is a very simple process to purchase a gift for yourself:
- Choose your item, proceed to the payment and complete all the delivery instructions.
- When you get to the 'Payment' page, and you see a request for credit card details, click on 'Payment by Gift Voucher'. This will take you to a page that lists the details for vouchers that have been allocated to your email address - or if you have a paper voucher, you can enter the details in the box provided.
- Complete the details for the voucher payment.
- If there is a balance required to be paid, a request will be made to complete the order using your credit card.
Receipt
- At the end of the payment process you will be presented with a confirmation screen containing your receipt number. This page can be printed for your reference.
- A separate confirmation will be sent to your email address once the details of your order have been finalised, including despatch dates and expected delivery dates. If there are any issues regarding your order we will contact you to decide on a course of action.
- Naturally, if you have any enquires about your order please contact us at
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OzeVillageTM Security
OzeVillage assures you, our customer, that we will do everything technically and ethically possible to protect the security of credit information provided to OzeVillage.
As you complete your order, you'll be asked for your name, address, and credit card number. We use Secure Sockets Layer (SSL) technology to send your credit card number from your computer to our computer. SSL sends your details in an encrypted code, which only we can decode online.
Experts point out that an on-line transaction without humans is far safer because the information is immediately encoded into a 40 bit encrypted block that can only be read by the 2 computers participating in the order (our server and your personal computer). If you think about it, do you see your credit card all the time while the waiter charges your credit card in a restaurant?
After you confirm your order, your credit card information is stored in a highly encrypted format on our server. When your merchandise is ready to be shipped, your credit card will be charged and then your credit card details are discarded.
We do not keep any record of your credit card details after your order has been dispatched. While we can keep track of your name and address from one order to the next, you will have to provide your credit card number each time you order.
Does it work on my Web browser?
Our transaction system currently works only with Web browsers that can use SSL - such as Microsoft Internet Explorer, Netscape Navigator and the America Online browser. |
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